Our motto is to provide a positive and flat-hierarchy work culture. We believe that happy workplace will lead to creating a great product & an awesome customer experience.
Machnet is a next-generation Payment as a Service platform, providing advanced solutions to companies for accelerating their financial innovation. We are a team of dedicated FinTech professionals with a mission is to enable access to the global financial system. Our all-in-one banking, compliance, payment, and payout infrastructure is reimagined and built for cross-border businesses.
Our simple and feature-rich powerful Payment-as-a-service API helps companies build, launch and scale their cross-border business with the US and Canada Origination, FDIC Insured Bank Accounts, Card Issuance, Global Payouts, P2P & B2B Payments, Global Bill Payments, and Merchant Processing.
Machnet was founded by a team with deep fintech and financial services experience. We have raised $1M+ to date from the super angels and financing round and will be raising our super seed round by Q2 2022.
We are currently seeking a customer-centric, energetic, and highly-motivated individual to join our Customer Success Team. As a Customer Success Executive, you will closely work with our clients to develop and maintain long-term business relationships by serving as an internal advocate and client liaison. You are expected to uncover the root cause of a problem, quickly analyze potential solutions, and make clear and informed recommendations. Ensuring high levels of customer satisfaction, renewals, upsell and growth opportunities from clients will be your primary goal. The customer support executive will work closely with our Clients alongside Sales, Compliance, Customer Support, Product and Finance teams to ensure our products are delivered successfully.
Machnet is committed to having a workforce that is reflective of the diversity within Nepal and Globally. We encourage applicants from racialized communities, indigenous persons, persons with disabilities, persons of diverse sexual orientation and gender identity, and all those who can provide different perspectives and contributions to the diversification of Machnet.